We're Here to Help

Get the support you need to make the most of your Marketing OS. From quick answers to strategic guidance, we've got you covered.

Support Options

Choose How You'd Like to Get Help

Knowledge Base

Comprehensive guides, tutorials, and best practices for using every feature of SodaFlex.

  • Step-by-step tutorials
  • Video walkthroughs
  • Marketing templates

Browse knowledge base

Live Chat Support

Connect with our marketing experts in real-time for immediate assistance.

  • Average response: 2 minutes
  • Available 24/7
  • Marketing specialists

Start chat

Strategic Guidance

Get expert advice on marketing strategy, campaign optimization, and best practices.

  • Weekly office hours
  • 1-on-1 consultations
  • Quarterly reviews

Schedule consultation

Get in Touch

Can't find what you're looking for? Our support team is standing by to help you succeed with SodaFlex.

Email Support

support@sodaflex.com

Response within 24 hours

Phone Support

+1 (555) 123-4567

Mon-Fri 9am-6pm EST

Global Coverage

Support in 12 languages

Teams in US, EU, and APAC

Send us a message

Frequently asked questions

All plans include access to our knowledge base and email support. Professional and Enterprise plans also include live chat support, phone support, and strategic guidance sessions.

Live chat typically responds within 2 minutes. Email support responds within 24 hours for Starter plans and within 4 hours for Professional and Enterprise plans.

Yes! We offer comprehensive onboarding sessions for all new teams, plus ongoing training webinars and certification programs to help your team master SodaFlex.

Absolutely! Our migration specialists will help you seamlessly transfer data from your existing tools, map workflows, and ensure your team experiences zero downtime during the transition.